Warranty & Technical Support

Gritex provides UK product, parts and technical support for the winter maintenance equipment we supply.

Product Warranty

The warranty period for the spreaders and parts we supply is normally one year. The applicable cover and terms can vary by manufacturer and product; please contact us if you need to confirm the warranty for a particular item before ordering.

Making a Warranty Enquiry

If you believe a product has developed a fault, contact Gritex before carrying out major repairs or returning equipment. Please provide your order details, equipment model or part number, a clear description of the problem and, where useful, photographs or video.

We will help identify the issue and advise on the appropriate next steps under the applicable manufacturer warranty.

Technical & Parts Support

We can help identify SaltDogg controllers, motors, wiring, spinner components, augers and other service parts for compatible equipment. Having the spreader model and part number available will normally speed up identification.

Your statutory rights are not affected by the warranty.

Need Help?

Call Gritex on 01255 671187 for warranty, technical or spare-parts support.